Workshop Policies (Terms & Conditions)

These policies are here to help ensure a calm, safe and enjoyable experience for everyone taking part.

Booking & payment

Your place on the workshop is confirmed once payment has been received in full. Spaces are limited and allocated on a first-come, first-served basis.

Cancellations by you

If you need to cancel your booking, the following refunds apply:

  • Full refund if you cancel 14 days or more before the workshop date

  • If you’re unable to attend, you may transfer your place to someone else, provided you let me know in advance.

  • If I can fill your space with less than 48hours before the workshop commences, only a £3 booking fee will be charged

Cancellations by me

Cancelling a workshop or workshop place is very rare. However, if I do need to cancel or postpone a workshop, you will be offered one of the following options:

  • A place on the same workshop on a new date at the same location (where possible)

  • Transfer to another workshop at a nearby location

  • A full refund

Venue & general safety

Workshops take place in a shared studio environment. For everyone’s safety and comfort:

  • Please follow any guidance given during the session

  • Use tools and equipment as instructed

  • Wear suitable clothing for working with clay (aprons are recommended)

If you have any accessibility needs or health concerns you’d like me to be aware of, feel free to get in touch before the workshop. In the unlikely situation of inaccessibility issues, you will be offered a full refund.

Behaviour & respect

These workshops are intended to be calm, welcoming and inclusive spaces.

Please be respectful of:

  • Other participants

  • The venue and equipment

  • The pace and nature of the session

    Disruptive, unsafe or disrespectful behaviour may result in removal from the workshop, without refund.

Finished work

Your pieces will be carefully handled and fired after the workshop. While every care is taken, ceramics is an unpredictable process and minor cracking, warping or glaze variation can occasionally occur. This is part of the handmade nature of the work. Kiln explosions do happen despite every care taken to avoid the occurrence.

Questions

If you have any questions about these policies or the workshop itself, please don’t hesitate to get in touch before booking.